Tietoevry and UPM strengthen their strategic IT collaboration with the introduction of AI-powered services.
3 February 2025
Tietoevry and UPM have announced the renewal of their strategic partnership, focusing on the development of next-generation application services powered by data and AI.
The agreement, which spans an initial five years with a one-year extension option, aims to enhance UPM’s operational continuity and foster innovation through advanced technological solutions.
The primary goal of this collaboration is to support UPM’s efficiency and productivity by leveraging Tietoevry’s specialized IT services, with an emphasis on AI and automation to drive cost savings and improve performance.
Tietoevry will provide a range of services, including application management and development, automation, AI enhancements, and DevOps support. The company will also deliver TIPS Industry Solutions and Services, a Manufacturing Execution System (MES) designed for UPM’s various business sectors.
In return, UPM will focus on utilizing AI and automation to enhance service quality and user experiences. The partnership will integrate business applications from leading technology providers such as Microsoft, Oracle, Salesforce, and SAP, alongside Tietoevry’s industry-specific MES solutions.
The services will be delivered through a collaborative, one-team approach across multiple parties, ensuring seamless integration within UPM’s wide-ranging business operations.
Key statements from the collaboration highlight the alignment of both companies’ strategic goals. “Tietoevry provides us with a dedicated, experienced team, and their investment in developing an end-to-end, multi-party service delivery model has been invaluable. We’re excited to explore new AI and automation solutions together to drive efficiency,” said Turkka Keskinen, CIO at UPM.
“We’re delighted that our services align with UPM’s high standards, and we look forward to continuing our partnership. The potential of AI, data, and automation excites us, and we’re committed to fully realizing these benefits for UPM,” said Harri Kulmala, Head of Market Finland at Tietoevry Tech Services.
“We are thrilled to deepen our collaboration with UPM, helping them navigate their digital transformation. Our AI-powered MES solution for the forest industry provides complete transparency throughout the value chain, fostering innovation while supporting our customers’ growth,” added Jyri Jokinurmi, Global Director, Business Development, Pulp, Paper, Board & Nonwoven at Tietoevry Industry.
