Posts by Fintech hub Today

Coda Payments has significantly optimized customer engagement and security by leveraging 8×8’s SMS API, transitioning from email to streamline operations on their platform, Codashop. By automating messaging across 30 countries, Coda Payments has enhanced efficiency and reduced fraud risks through features like one-time passwords (OTPs). This strategic shift not only improved customer satisfaction but also…

Discover how SMS is revolutionizing the banking and finance sector by boosting customer engagement, cutting down on fraud, and optimizing operational efficiency. With SMS boasting an impressive 98% open rate compared to just 20% for emails, financial institutions are capitalizing on its immediacy and reliability for delivering crucial updates and secure communications. 8×8’s SMS API…

Unlock the secrets to rebuilding trust with Thai customers in the fintech and digital banking sectors. Our essential PDF explores Thailand’s rapidly growing fintech market, spotlighting crucial statistics and the pivotal role of secure digital channels. Gain insights into how communication APIs can bolster security and efficiency, and discover the advantages of SMS and voice…

Discover how fintech companies can revolutionize customer engagement with 8×8’s Communication APIs. This comprehensive guide delves into strategies for simplifying, securing, and scaling customer interactions in today’s digital world. Explore the importance of personalized omnichannel experiences and their role in driving customer loyalty and satisfaction. Learn why SMS, voice, messaging apps, and video are crucial…

The financial services sector is grappling with significant challenges, including low customer loyalty, high employee turnover, and sluggish growth. Our PDF, “The Remedy: Communication APIs for Financial Services,” offers a detailed guide to overcoming these obstacles. Explore how integrating communication APIs can boost customer engagement, enhance security, and streamline operations. The guide features compelling success…

Tonik, the Philippines’ first all-digital bank, transforms financial accessibility with 8×8’s SMS API. With a largely unbanked population, Tonik needed a scalable, omnichannel communication solution. 8×8’s agile and cost-efficient SMS service was the perfect fit, enabling rapid growth and customer-centric operations. The collaboration ensures secure, reliable messaging for OTPs, payment reminders, and promotional campaigns, boosting…

Build customer engagement by communicating effectively and consistently across all the channels that make up a modern banking experience. The result? Increased loyalty, trust, and share of wallet. In today’s data-driven world, customers expect more – more personalization, more assistance reaching financial wellness, and faster access to the products and services they need. Read the…

As CFOs search for ways to better align procurement and finance, many of them overlook spend analysis solutions. But research shows that organizations with better spend analytics typically have more mature procurement processes and robust supplier relationships. This CFO.com whitepaper, “Why CFOs Can’t Afford to Ignore Spend Analysis”, examines some of the challenges of implementing…

The insurance sector has been rocked by seismic disruption in recent years: from the increasing competition of online-only startups and meeting customers’ demands for a seamless, omni-channel experience, while addressing the challenges of modernizing legacy IT. This Ensono report synthesized the trends and best practices today for digital transformation in the insurance industry.

Generally, any interviewer will ask you a question related to why you want to work in that specific industry during your interview. It’s a simple and easy way to see whether you understand the realities of the industry, the role you’re applying for and to what extent you are committed to the work. It’s the…